NAATI CCL · Vocabulary

CCL vocabulary, domain by domain.

NAATI draws CCL dialogues from twelve community settings. Start from these English terms, add the equivalents in your language, and say them out loud until they're automatic.

Practise a CCL dialogue free Jump to the word lists

Build your own glossary

Write the term in your language next to each English word. Check it with a reliable dictionary or a fluent speaker.

Prefer the community term

Use the word in your language where a common one exists. Leaning on English can cost marks for language quality.

Learn it in a sentence

Vocabulary sticks when you use it. Practise each domain in a full dialogue, not just a list.

Domain names follow NAATI's CCL information. These lists are our starting points, not official NAATI material, and not a list of test questions.

Word lists for the 12 CCL domains

Health

GP visits, hospitals, pharmacies, scans and referrals.

GP (general practitioner) — Family doctor; usually the first point of contact.
referral — A GP's letter sending you to a specialist or for tests.
bulk-billed — Medicare pays the doctor directly; no out-of-pocket cost.
Medicare card
prescription / repeat
side effects
fasting — No food (sometimes no drink) before a test.
ultrasound / X-ray / CT scan
emergency department (ED)
blood pressure / blood test
allergic reaction
follow-up appointment

Practise it: Medical scan booking in the CCL course.

Insurance

Car, home, contents and health insurance claims.

policy / policyholder
premium — The regular amount you pay for cover.
excess — The amount you pay towards a claim before the insurer pays.
comprehensive / third party
lodge a claim
assessor — Person who inspects damage for the insurer.
at fault / not at fault
write-off — A vehicle not worth repairing.
quote
cover / not covered

Practise it: Car insurance claim in the CCL course.

Employment

Interviews, pay, workplace injuries and job services.

casual / part-time / full-time
award rate — Minimum pay and conditions for an industry.
payslip
superannuation (super) — Retirement savings your employer pays into.
workers' compensation
incident report
medical certificate
return-to-work plan
light duties
unfair dismissal

Practise it: Workplace injury claim in the CCL course.

Financial

Bank accounts, loans, debt and budgeting.

deposit
home loan / mortgage
interest rate (fixed / variable)
repayments (weekly / fortnightly / monthly)
pre-approval
credit history / credit score
statement
direct debit
hardship arrangement
first home buyer

Practise it: Bank home loan enquiry in the CCL course.

Consumer affairs

Faulty products, refunds, contracts and scams.

receipt / proof of purchase
refund / replacement / repair
warranty
consumer guarantee — Rights under Australian Consumer Law that apply regardless of store policy.
faulty / defective
store credit
cooling-off period
lodge a complaint
scam

Practise it: Faulty product refund in the CCL course.

Business

Starting a business, permits, suppliers and compliance.

ABN (Australian Business Number)
sole trader / partnership / company
permit / licence / registration
council approval
food safety inspection
lease (commercial)
invoice
GST (goods and services tax)
compliance

Practise it: Council food business permit in the CCL course.

Immigration / settlement

Visas, documents and settlement services.

visa application / visa grant
visa conditions
bridging visa
certified copy — A copy signed by an authorised person as matching the original.
migration agent
sponsor
deadline / due date
police check
settlement services

Practise it: Migration agent document check in the CCL course.

Education

Enrolment, attendance, school meetings and TAFE.

enrolment
catchment area / school zone
year level / Year 7
absence / unexplained absence
parent–teacher interview
report card
learning support
excursion / permission note
TAFE — Government vocational education and training providers.

Practise it: School absence follow-up in the CCL course.

Housing

Renting, repairs, bond and public housing.

lease / tenancy agreement
bond — Security deposit, usually lodged with a state authority.
landlord / property manager / real estate agent
urgent repairs / routine repairs
rent arrears
notice to vacate
routine inspection
condition report
public / social housing

Legal

Police, fines, courts and legal aid.

statement
witness
charge / charged with
bail / bail conditions
plead guilty / not guilty
hearing / court date
infringement notice (fine)
legal aid
intervention order / AVO — Name varies by state.

Community

Council services, community centres and local issues.

local council
rates — Council property charges.
bin collection / hard rubbish
parking permit
community centre
volunteer
noise complaint
library membership

Language-specific tips

Each language page covers what trips up speakers of that language — number systems, respectful forms and English borrowings.

Guides

All guides

Questions

Is there an official NAATI CCL vocabulary list?+

NAATI publishes the test domains and practice materials, but not a word list to memorise. Build your own glossary by domain from practice dialogues and lists like these.

Should I use English words if that's what people say in my community?+

In the CCL, use the term in your language where a common equivalent exists. Over-reliance on English can affect your language quality marks. Proper nouns such as Centrelink or Medicare usually stay as they are.

How many words do I need to learn?+

There's no fixed number. Focus on the terms you hesitate over in practice dialogues — that's the vocabulary costing you marks.

Is XINGO affiliated with NAATI?+

No. XINGO is independent practice software. These lists are our own starting points, not official NAATI material.

Use the words in a real dialogue.

Interpret a CCL-style dialogue out loud with two AI speakers and get a score out of 90. Your first dialogue is free.

Try a free CCL dialogue